Our strategy
We believe that long-term business sustainability, competitive edge and financial profitability depend on one key principle: building strong partnerships with all of our stakeholders. This includes our customers and their communities, our people, our investors, our vendors, and of course government and regulatory bodies.
The Group is committed to building a sustainable business in all of our markets by being a trusted partner. We will do this by implementing and upholding high standards of corporate governance, social and environment responsibility, and caring about our people.
“Sustaining growth is both a challenge and an opportunity. At Expresso, we are now concentrating on building a platform for growth for the next five years. We have ambitious plans but we’re confident that our focused and disciplined approach will accelerate our growth. Our customers’ desire for solutions is central to our corporate strategy and action plans.”
Tanvir Haque, Chief Business Development Officer
Our strategic vision
To be one of the leading telecoms service providers in Africa
Our brand promise
Dare to dream
To transform lives by enabling people to connect with the world to fulfill their potential
Our core values
Responsive
Committed to getting the job done
Transparent
Striving to earn your trust and loyalty
Inclusive
Embracing and harness diversity
Evolving
Ready for change, creating remarkable solutions
Connecting
Collaborating with appreciation, care, empathy and openness
Our approach
Market and competitive positioning
Combining pan-African capability and local knowledge to outperform our competitors – providing superior coverage and quality, brand strength and delivering value
Operational excellence
Building a platform for growth with strong control of costs and risks – implementing and maintaining effective and efficient business processes
High performance culture
Measuring the right performance metrics to drive accountability and engagement – a strategic foundation for the way we do business
Our trusted partnerships
Customers
Relentless focus on customer needs and developing exceptional customer propositions and experiences
People
Creating a great place to work. Recruiting and retaining the best talent to drive business performance, and helping our people to grow and develop
Investors
Generating outstanding performance and superior return on investment
Government and regulators
World-class governance and ethics in all of our markets
Communities
To make a real contribution to communities in which we live and work
